Igennus:: Igennus::Orders Admin UK: Recently opened tasks https://reports.igennus.com/ 2026-04-15T15:08:28Z FS#255: Come up with better way to store comments and tags in Shopify payloads 2026-04-14T10:18:54Z 2026-04-14T10:18:54Z

Currently when order updates are received the comments and tags, OrderSource, are overwritten. This means that there is a risk of comments and tags going missing if a subsequent update arrives with empty tags.



What happens if the comments and tags are legitimately removed?

 IT Support https://reports.igennus.com/:255 FS#254: Edits to prevent 'Trade' being used as the channel for all orders when transferring to the US Portal 2026-03-10T12:00:25Z 2026-02-24T15:19:55Z

For historic reasons all orders from the Amazon EDI server are treated as simply Trade. When transferring to the US Portal, if the name starts with Amazon then change this to Amazon Vendor

 IT Support https://reports.igennus.com/:254 FS#249: Prevent orders sent to another portal from being transferred again 2026-03-10T12:00:53Z 2025-12-18T16:32:08Z

Needs some thought. What if there's an actual need to transfer it again?

 IT Support https://reports.igennus.com/:249 FS#248: Prevent transfer orders from resending data on page refresh 2026-03-10T12:01:43Z 2025-12-18T16:30:41Z

If the page is refreshed the order is sent again to the remote portal

 IT Support https://reports.igennus.com/:248 FS#247: If postage or total is adjusted on the Edit order page automatically adjust the VAT and postVAT 2025-12-11T10:55:57Z 2025-12-11T10:55:57Z

Have looked at this in the past and it becomes a chicken and egg situation where editing one then requires updating them all.

 IT Support https://reports.igennus.com/:247 FS#242: Add sort to US batches by date 2026-01-27T15:09:21Z 2025-10-24T14:32:02Z

IT Support https://reports.igennus.com/:242 FS#232: Searching for Amazon orders not yielding results 2025-08-26T15:18:58Z 2025-08-26T10:48:10Z

e.g. search for Amazon Vendor - USA with the show only Amazon box ticked yields no results

 IT Support https://reports.igennus.com/:232 FS#227: Replay all orders erroneously cleared of all line items 2025-07-14T09:56:16Z 2025-07-07T15:08:38Z

1,400 in total, we think. How was it allowed to get this bad?!

 IT Support https://reports.igennus.com/:227 FS#225: Add checkbox to search on billing address 2025-08-05T10:37:23Z 2025-07-01T10:21:48Z

Currently on the main Orders admin tab the default search is to search on billing and delivery address. The default is to change to just delivery address, with the option to search the billing address as well.

 IT Support https://reports.igennus.com/:225 FS#222: Complete rework of order stats is required 2026-04-15T15:08:28Z 2025-06-18T16:35:35Z

Over reliance on SQL has lead to errors in results.

 IT Support https://reports.igennus.com/:222