Igennus:: https://reports.igennus.com/ Igennus::Default Project: Recently edited tasks 2024-06-20T14:57:25Z FS#178: Add warning dialog to Amazon warehouse add new FC code https://reports.igennus.com/index.php?do=details&task_id=178 2024-06-20T14:57:25Z IT Support The system can't handle an empty FC code, so add a warning dialog if someone attempt to add an empty FC code or an FC code greater than 10 characters, the length of the field in the database. Applicable to portals: * UK * SMS


Applicable to portals:



* UK



* SMS

]]> FS#63: Take down old.igennus.com and MOC https://reports.igennus.com/index.php?do=details&task_id=63 2022-02-10T09:53:09Z IT Support It's probably about time! FS#39: Blood test website issue https://reports.igennus.com/index.php?do=details&task_id=39 2021-12-15T16:28:36Z Danielle Crida Hi, Order 519913 David Pearce, I'm trying to update sample received and sample sent to lab to today's date I get this error message: Error 500 CDbCommand failed to execute the SQL statement: SQLSTATE[22007]: Invalid datetime format: 1292 Incorrect date value: '0000-00-00' for column 'result_received_date' at row 1 Thanks Danielle
Error 500

CDbCommand failed to execute the SQL statement: SQLSTATE[22007]: Invalid datetime format: 1292 Incorrect date value: '0000-00-00' for column 'result_received_date' at row 1



Thanks

Danielle]]> FS#37: Opti-0-3 portal giving problems again https://reports.igennus.com/index.php?do=details&task_id=37 2021-12-15T16:26:35Z Danielle Crida I'm trying to ammend details for order 071309 for Helena Stafford, when I try to save the changes it gives me an error message FS#29: Opti-0-3 results not working https://reports.igennus.com/index.php?do=details&task_id=29 2021-10-04T12:10:38Z Danielle Crida I can't generate revised report after uploading file and inputting weight .... will email you FS#30: Can't register tests on https://blood-test.igennus.com/ https://reports.igennus.com/index.php?do=details&task_id=30 2021-10-04T12:10:15Z Danielle Crida I can't log Opti-0-3 test number to a client on https://blood-test.igennus.com/ Examples: Janice Wallace 071341 Dorothy Bailey card number 71346 DOB 11.5.28


Examples:



Janice Wallace 071341



Dorothy Bailey card number 71346 DOB 11.5.28]]> FS#32: Country not shown on admin page, but appears in CRM account https://reports.igennus.com/index.php?do=details&task_id=32 2021-10-04T12:08:07Z Carly Kidman Hi Owen, We noticed today with Newland Chiropractic Clinic that the United Kingdom appears on the CRM country field, however it doesn't show up on the admin page and therefore wouldn't despatch initially. See attached for details. It looks as though one order was despatched successfully without a country code displayed. Thanks, Carly


We noticed today with Newland Chiropractic Clinic that the United Kingdom appears on the CRM country field, however it doesn't show up on the admin page and therefore wouldn't despatch initially.



See attached for details.



It looks as though one order was despatched successfully without a country code displayed.



Thanks,



Carly]]> FS#33: Address data not displaying in Orders Admin for Newly set up Contacts https://reports.igennus.com/index.php?do=details&task_id=33 2021-10-04T12:07:33Z Carly Kidman Hi Owen, I think we had this problem before. I just set up a new contact in CRM - Andrei Madalina for an Amazon US seller order, to be transferred to the US portal. As you can see, the name and address appear in the contact on CRM. When I created a Trade not Braintree order, No name appeared in the field, so I added it. When it came through onto the admin page, it was missing all address details. See attached screenshot for details. Thanks, Carly


I think we had this problem before. I just set up a new contact in CRM - Andrei Madalina for an Amazon US seller order, to be transferred to the US portal.



As you can see, the name and address appear in the contact on CRM.



When I created a Trade not Braintree order, No name appeared in the field, so I added it. When it came through onto the admin page, it was missing all address details. See attached screenshot for details.



Thanks,



Carly]]> FS#36: Address missing in Orders Admin for Newly set up Contacts https://reports.igennus.com/index.php?do=details&task_id=36 2021-10-04T12:06:50Z Carly Kidman Hi Owen, I think we had this problem before. I just set up a new contact in CRM - Andrei Madalina for an Amazon US seller order, to be transferred to the US portal. As you can see, the name and address appear in the contact on CRM. When I created a Trade not Braintree order, No name appeared in the field, so I added it. When it came through onto the admin page, it was missing all address details. See attached screenshot for details. Thanks, Carly


I think we had this problem before. I just set up a new contact in CRM - Andrei Madalina for an Amazon US seller order, to be transferred to the US portal.



As you can see, the name and address appear in the contact on CRM.



When I created a Trade not Braintree order, No name appeared in the field, so I added it. When it came through onto the admin page, it was missing all address details. See attached screenshot for details.



Thanks,



Carly]]> FS#38: I keep crashing order admin page https://reports.igennus.com/index.php?do=details&task_id=38 2021-10-04T12:03:14Z Danielle Crida Hi Owen, I have tried to run practitioner commission report twice and both times it appears it has crashed the orders admin page and given me an error message. After a while when i close down the window the orders admin page revives itself.