Igennus:: https://reports.igennus.com/ Igennus::CRM: Recently closed tasks 2022-07-28T11:47:03Z FS#116: Unable to process any orders on CRM - Buy now not working https://reports.igennus.com/index.php?do=details&task_id=116 2022-07-28T11:47:03Z Carly Kidman Hi Owen, As discussed, I cannot create an order in CRM at the moment. There is a default total amount of £17.95 which I can't zero out, despite selecting UK and User. It will allow me to enter a qty agains a product, but the amount does not update and if you click buy now, nothing happens. See attached image for details. I've tried this for UK orders from different accounts and none of them are working. Thanks Carly


As discussed, I cannot create an order in CRM at the moment. There is a default total amount of £17.95 which I can't zero out, despite selecting UK and User.



It will allow me to enter a qty agains a product, but the amount does not update and if you click buy now, nothing happens.



See attached image for details. I've tried this for UK orders from different accounts and none of them are working.



Thanks



Carly]]> FS#113: Trade orders placed on CRM Austria - pulling the billing contact as name https://reports.igennus.com/index.php?do=details&task_id=113 2022-07-07T10:55:18Z Katarina Hi Owen, Opening this ticket, following a comment of Carly on Slack on 10th June. When placing trade orders on CRM Austria, the billing contact is pulled and appears as the company name on the order instead of the proper trade account name. For instance, for Orion, Ioanna will appear as the name. For Sanatum, Iza will appear as the company name. This issue is solved when we remove the 'billing contact' from CRM, but we would like to keep it. Thanks, Kat


Opening this ticket, following a comment of Carly on Slack on 10th June. When placing trade orders on CRM Austria, the billing contact is pulled and appears as the company name on the order instead of the proper trade account name. For instance, for Orion, Ioanna will appear as the name. For Sanatum, Iza will appear as the company name. This issue is solved when we remove the 'billing contact' from CRM, but we would like to keep it.



Thanks,

Kat]]> FS#82: Add order button to US portal https://reports.igennus.com/index.php?do=details&task_id=82 2022-03-25T11:27:23Z IT Support Will need a phone orders page that will output the JSON format used by the US portal