Igennus:: https://reports.igennus.com/ Igennus::Orders Admin UK: Recently opened tasks 2026-04-15T15:08:28Z FS#255: Come up with better way to store comments and tags in Shopify payloads https://reports.igennus.com/index.php?do=details&task_id=255 2026-04-14T10:18:54Z IT Support Currently when order updates are received the comments and tags, OrderSource, are overwritten. This means that there is a risk of comments and tags going missing if a subsequent update arrives with empty tags. What happens if the comments and tags are legitimately removed?


What happens if the comments and tags are legitimately removed?]]> FS#254: Edits to prevent 'Trade' being used as the channel for all orders when transferring to the US Portal https://reports.igennus.com/index.php?do=details&task_id=254 2026-03-10T12:00:25Z IT Support For historic reasons all orders from the Amazon EDI server are treated as simply Trade. When transferring to the US Portal, if the name starts with Amazon then change this to Amazon Vendor FS#249: Prevent orders sent to another portal from being transferred again https://reports.igennus.com/index.php?do=details&task_id=249 2026-03-10T12:00:53Z IT Support Needs some thought. What if there's an actual need to transfer it again? FS#248: Prevent transfer orders from resending data on page refresh https://reports.igennus.com/index.php?do=details&task_id=248 2026-03-10T12:01:43Z IT Support If the page is refreshed the order is sent again to the remote portal FS#247: If postage or total is adjusted on the Edit order page automatically adjust the VAT and postVAT https://reports.igennus.com/index.php?do=details&task_id=247 2025-12-11T10:55:57Z IT Support Have looked at this in the past and it becomes a chicken and egg situation where editing one then requires updating them all. FS#242: Add sort to US batches by date https://reports.igennus.com/index.php?do=details&task_id=242 2026-01-27T15:09:21Z IT Support FS#232: Searching for Amazon orders not yielding results https://reports.igennus.com/index.php?do=details&task_id=232 2025-08-26T15:18:58Z IT Support e.g. search for Amazon Vendor - USA with the show only Amazon box ticked yields no results FS#227: Replay all orders erroneously cleared of all line items https://reports.igennus.com/index.php?do=details&task_id=227 2025-07-14T09:56:16Z IT Support 1,400 in total, we think. How was it allowed to get this bad?! FS#225: Add checkbox to search on billing address https://reports.igennus.com/index.php?do=details&task_id=225 2025-08-05T10:37:23Z IT Support Currently on the main Orders admin tab the default search is to search on billing and delivery address. The default is to change to just delivery address, with the option to search the billing address as well. FS#222: Complete rework of order stats is required https://reports.igennus.com/index.php?do=details&task_id=222 2026-04-15T15:08:28Z IT Support Over reliance on SQL has lead to errors in results.