Orders Admin UK

  • Status Closed
  • Percent Complete
    100%
  • Task Type Enhancement
  • Category Backend / Core
  • Assigned To
    Owen
  • Operating System All
  • Severity Medium
  • Priority High
  • Reported Version 1.0
  • Due in Version Undecided
  • Due Date Undecided
  • Votes
  • Private
Attached to Project: Orders Admin UK
Opened by FS_admin - 13.09.2024
Last edited by FS_admin - 04.11.2024

FS#193 - Group combine Shopify orders to the same person when transferring to another portal

Sometimes Shopify orders come over as multiple orders, and sometimes customers will forget a product and then go back and order it.

The order should only be considered for combining if they are from the same delivery customer, name and address, and on the same day

There is also a ticket open on the US portal regarding this:

 FS#187  - Group combine Shopify orders to the same person

“It’s not very common but it does happen from time to time. A downside of us offering free shipping in the US; if someone forgets something, they’ll just place a separate order”
Closed by  FS_admin
04.11.2024 11:47
Reason for closing:  Implemented
Additional comments about closing:  Feature reported as working, bugs should be opened in new tickets
Admin
FS_admin commented on 19.09.2024 15:35
Added delivery details, both name and address, and date grouping to the UK portal before transfer, i.e. step 1, to both the US and SMS portals.

Will need further testing
Admin
FS_admin commented on 04.11.2024 11:22
Feature seems complete on U.S. portal now

Loading...

Available keyboard shortcuts

Tasklist

Task Details

Task Editing