Default Project

  • Status Closed
  • Percent Complete
    100%
  • Task Type Bug Report
  • Category Backend / Core
  • Assigned To
    Owen
  • Operating System All
  • Severity Low
  • Priority High
  • Reported Version Development
  • Due in Version Undecided
  • Due Date Undecided
  • Votes
  • Private
Attached to Project: Default Project
Opened by Carly - 22.09.2021
Last edited by FS_admin - 04.10.2021

FS#36 - Address missing in Orders Admin for Newly set up Contacts

Hi Owen,

I think we had this problem before. I just set up a new contact in CRM - Andrei Madalina for an Amazon US seller order, to be transferred to the US portal.

As you can see, the name and address appear in the contact on CRM.

When I created a Trade not Braintree order, No name appeared in the field, so I added it. When it came through onto the admin page, it was missing all address details. See attached screenshot for details.

Thanks,

Carly
Closed by  FS_admin
04.10.2021 12:06
Reason for closing:  Works for me
Additional comments about closing:  Keep an eye on this and raise a new ticket if it happens again
Project Manager
Carly commented on 22.09.2021 10:36
It is very strange, as I just repeated the steps above for another contact - Sherri Gaskill and the order came through fine on the admin page.
Admin
Keep an eye on this and report any more issues

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